Shipping Policy

2.7.1 Gift wrapping. THE FACE SHOP currently does not offer gift wrapping.

2.7.2 Shipping destination. THE FACE SHOP offers delivery throughout Canada only. We do not make any shipments outside Canada.

2.7.3 Address. THE FACE SHOP will deliver items you purchase to the address you provide in your order.

2.7.4 Shipping fees. Shipping is usually free on any order of $50 or more before taxes and after discount. During promotions, the minimum threshold for free shipping may be lower than $50. Always validate the shipping fees in the shopping cart before finalizing your order. These promotions are for a limited time and may cease without notice.

2.7.5 Delivery times. THE FACE SHOP strives to have orders delivered as quickly as possible once your order is accepted. Delivery times and fees will vary based on the shipment destination. Delivery time calculations are from the shipment’s departure from the THE FACE SHOP premises.

Delivery times, for reference only

Regular: 3-10 working days.

2.7.6 Deliveries. Product deliveries are subject to the corporate policies of the delivery companies used by THE FACE SHOP, which presently include Canada Post within Canada., and the corporate policies of other delivery companies that THE FACE SHOP may use from time to time.

2.7.7 Terms of Promotions. The customer is responsible for adding the correct products in his cart and to verify that the desired promotion has been correctly applied to the cart before submitting his order. For any promotion of the Buy X Get Y type, the customer must add the total of products (X+Y) in his cart for the promotion to be applied. (For example, if the promotion is Buy 2 Get 1 free, a total of 3 products must be added to the cart). THE FACE SHOP can offer assistance with orders that have been incorrectly placed within 30 days of placing the order. If a customer’s fails to properly add the products, THE FACE SHOP will ship the missing item from the order, but the customer will be responsible for the shipping fees (fees varies from region to region).

2.7.8 Transfer of title. You become the owner of the products you ordered when THE FACE SHOP turns your shipment over to the delivery company.

2.7.9 Payment in full. THE FACE SHOP must receive payment in full for products before they can be shipped to you.