Shipping Policy

2.7.1 Gift wrapping. THE FACE SHOP currently does not offer gift wrapping.

2.7.2 Shipping destination. THE FACE SHOP offers delivery throughout Canada only. We do not make any shipments outside Canada.

2.7.3 Address. THE FACE SHOP will deliver items you purchase to the address you provide in your order. Deliveries cannot be made to post office boxes.

2.7.4 Shipping fees. Shipping is usually free on any order of $50 or more before taxes and after discount. During promotions, the minimum threshold for free shipping may be lower than $50. Always validate the shipping fees in the shopping cart before finalizing your order. These promotions are for a limited time and may cease without notice.

2.7.5 Delivery times. THE FACE SHOP strives to have orders delivered as quickly as possible once your order is accepted, using the delivery method you select on the Site. Delivery times and fees will vary based on the shipment destination, delivery method selected and availability of products in inventory. Delivery time calculations are from the shipment’s departure from the THE FACE SHOP premises.

Delivery times, for reference only

Regular: 3-10 working days.

2.7.6 Deliveries. Product deliveries are subject to the corporate policies of the delivery companies used by THE FACE SHOP, which presently include CanadaPost within Canada., and the corporate policies of other delivery companies that THE FACE SHOP may use from time to time. Policies concerning the signature of delivery receipts will apply to you. If you select the “deliver without signature” option in Step 2, you authorize THE FACE SHOP and the shipper to leave your package in a safe place without first obtaining a signature and you will not need to worry about having someone present at the time of delivery. Selecting the “deliver without signature” option means that you irrevocably accept that a) THE FACE SHOP and its designated shipper will deliver your package(s) as indicated in the “shipping address” section without obtaining your signature or the signature of a third party as long as the declared value of the shipment does not exceed $100; b) presentation by THE FACE SHOP or its shipper of a delivery receipt showing the specified place and shipper’s signature release number constitute proof of proper delivery in accordance with your instructions; and c) you specifically waive the right to seek any recourse against THE FACE SHOP and/or its designated shipper in the event that you do not receive your shipment(s) when proof of delivery has been provided. In addition, you will be responsible for recovering the products in accordance with the rules of one or both of the abovementioned companies.

2.7.7 Transfer of title. You become the owner of the products you ordered when THE FACE SHOP turns your shipment over to the delivery company. You assume all associated risks at that point and THE FACE SHOP will not be responsible for any loss, destruction or damage.

2.7.8 Payment in full. THE FACE SHOP must receive payment in full for products before they can be shipped to you.